AI operations with approvals built in
Create agents, connect tools, and review workflows in one place. Writes need approval. CRM, calendar, email, and payment connections are not connected yet.
Agents
Versioned bundles of role, instructions, knowledge, tools, workflows, channels, and guardrails — not just prompts.
MCP Hub
Planned standard capability layer for CRM, calendar, payments, email, files, and custom APIs. Web search is the only live tool today; the rest are not connected yet.
Action engine
Auth, tenant resolution, tool grants, schema validation, approvals, idempotency, result validation, audit.
Approvals
Confirmation and protected queues with plain-language impact, before/after values, and no casual always-allow.
Requirements ledger
Structured HEARD → INFERRED → CONFIRMED → ACTIONED / SUPERSEDED records with provenance.
Memory & knowledge
Customer, conversation, business, workflow, and agent memory. Memory storage is not connected yet; retention terms for workspace data are available on request.
Workflows
Durable multi-step processes: decisions, tools, waits, branches, human tasks, and retries.
Channels
Web chat is the channel that exists today. Website widget, voice, phone, WhatsApp, and email are not connected yet.
Analytics
Successful actions, conversion outcomes, tool reliability, approval rates, and weekly returning use.